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Short courses

Email Etiquette

Subject Area
Business & Professional Short Courses
Start Date
March 2025
Study Mode
Full cost
1/2 a day
Next course date
21st March 2025

For many of us, email makes up the bulk of our professional communication on a day-to-day basis. And receiving an email with an impolite tone or a reply that doesn’t answer all of our questions can be frustrating.

Email etiquette is like a code of conduct that can help you to make sure the emails you send are professional and effective.

Course outline

  • Fonts
  • Subject Lines
  • Professional email addresses
  • Format
  • Professional greetings
  • Introductions
  • Salutations and sign offs
  • Tone
  • Language and text speak
  • Reply all and BCC functions
  • Using caps
  • Attachments
  • Links
  • Proof reading
  • Emojis

Programme delivery and costs

This course is delivered over ½ a day

Individual cost: £60.00

Next course start date

21/3/25 9.30am – 12.30pm

21/3/25 1.30pm – 4.30pm

Further information and booking

If you're interested in this course then please contact us:

Apprenticeships, York College, Sim Balk Lane, York, YO23 2BB
Tel: 01904 770368 option 1

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