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Business Administrator Apprenticeship Level 3

Subject Area
Business & Professional Studies
Start Date
Study Mode
18 Months + End-Point Assessment
Level 3

Business Administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team developing, implementing, maintaining and improving administrative services.

Entry requirements

Employment in a relevant environment for a minimum of 30 hours per week. Business Administration Apprenticeship Level 2 or equivalent, or experience in industry at a senior position. GCSE grade 4 in Maths and English or Functional skills at Level 2. An interest in the area of study.

The employer may also have their own specific selection criteria in addition to York College entry requirements.

What will I study?

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers, with a focus on adding value. The Business Administrator is expected to deliver their responsibilities efficiently and with integrity, showing a positive attitude. The role involves demonstrating strong communication skills and adopting a proactive approach to developing skills.

You will study skills in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes and record and analyse data. Examples include MS Office or equivalent packages. Production of accurate records and documents including: emails, letters, files, payments, reports and proposals. Make recommendations for improvements and present solutions to management. Draft correspondence, write reports and develop the ability to review others' work.

Build and maintain positive relationships within their own team and across the organisation. Demonstrate the ability to influence and challenge appropriately. Become a role model to others, developing coaching skills as you gain area knowledge. Take responsibility for initiating and completing tasks, and managing priorities and time in order to successfully meet deadlines. Positively work towards the supervision of colleagues and set a positive example for others in the workplace.

Method of delivery

Apprentices will typically attend York College on a day release for the duration of the apprenticeship and work with their employer for the remainder of their contracted hours. During their time in College, apprentices will work towards developing their knowledge, skills and behaviours, and at work will consolidate their on-programme learning with the support of their employer. An assessor will visit every 8-10 weeks to discuss and monitor progress on the apprenticeship in conjunction with the employer.

How will I be assessed?

Functional skills at Level 2 must be achieved before an apprentice can progress to the End-Point Assessment (EPA) which includes the following areas:

Online Multiple-Choice Test: 50 multiple-choice questions to be completed in 60 minutes under invigilation conditions. The apprentice must pass the test before they progress to the interview and presentation.

Portfolio Interview: The 30-45 minute interview assesses the apprentice’s competence, self-reflection, judgement and understanding of the entire apprenticeship.

Project Presentation: The apprentice delivers a presentation on a project that they have completed or a process that they have improved.

An independent assessor will award an overall grade of Pass/Distinction/Fail.

Additional costs

There are no specific College programme related costs, however you will be advised of any additional costs during your application and enrolment process.

Qualifications received

Business Administrator Apprenticeship Level 3.
Functional skills in Maths and English at Level 2 or equivalent if not already achieved.

Good course combinations

This is a full-time course. It is not possible to combine this course with other Vocational, T Level or A Level programmes.

Your next steps

This apprenticeship is an ideal stepping-stone into specialist, team leading, supervisory or line management roles within retail and higher-level training and apprenticeships. Progression into a more senior role within the business environment, or another career within the business environment, for example accounting.

To find out more about how to become an apprentice or how to recruit an apprentice into your business, please contact York Business Partnership Team:

Tel: 01904 770368

Sian Lishman

"I work at SBL (Soft Box Limited) and currently work within the sales support team. I chose this role as it means I will be able to get experience whilst learning and will open the doors to many more opportunities.

I enjoy coming to College as it helps me learn about how businesses in general work and gets me to find out about the company I work for, and everyone is really friendly and supportive

In the future I’d like to develop my skills further within my role and progress to a more IT based role within the company."

Business Administration Apprenticeship, Employer: SBL
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