Business Administration Apprenticeship Level 3
Business Administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team developing, implementing, maintaining and improving administrative services.
You must be employed in a relevant role for a minimum of 30 hours per week. As a minimum, you should have 4 GCSEs at grade 4 or above, including English and Maths.
What will I study?
This apprenticeship will give you the knowledge, skills and behaviours required to work as Business Administrator and will include the following:
Use of multiple IT packages and systems relevant to the organisation in order to write letters or emails, create proposals, perform financial processes, record and analyse data
Understand how to behave in a professional way including personal presentation, respect, respecting and encouraging diversity to cater for wider audiences, punctuality and attitude to colleagues, customers and key stakeholders.
Understand how to draft correspondence, write reports and be able to review others' work.
Understand how to make effective decisions based on sound reasoning and be able to deal with challenges in a mature way.
Understand how to build and maintain relationships within your own team and across the organisation.
Understand how to share administrative best-practice across the organisation e.g. coach others to perform tasks correctly.
Understand how to use relevant project management principles and tools to scope, plan, monitor and report.
You will also produce a portfolio of evidence demonstrating examples of your work throughout the apprenticeship which will form the basis for the interview during the End-Point Assessment (EPA). Also, a project or process improvement will be completed over 21 to 35 hours during the apprenticeship which will form part of the EPA.
Method of delivery
Apprentices will typically attend York College on a day release for the duration of the apprenticeship and work with their employer for the remainder of their contracted hours. During their time in College, apprentices will work towards developing their knowledge, skills and behaviours, and at work will consolidate their on-programme learning with the support of their employer. An assessor will visit every 8-10 weeks to discuss and monitor progress on the apprenticeship in conjunction with the employer.
How will I be assessed?
Continual assessment will take place throughout the duration of the apprenticeship.
The End-Point Assessment (EPA) will comprise of a 60-minute computer-based knowledge test of 50 questions, a 45-minute interview based on your portfolio of evidence, and a 10-15 minute presentation based on the project completed during the apprenticeship.
There are no specific College programme related costs, however you will be advised of any additional costs during your application and enrolment process.
Business Administrator Apprenticeship Level 3.
Good course combinations
This is a full-time course. It is not possible to combine this course with other Vocational, T Level or A Level programmes.
Your next steps
This apprenticeship is an ideal stepping-stone into specialist, team leading, supervisory or line management roles within retail and higher-level training and apprenticeships. Progression into a more senior role within the business environment, or another career within the business environment, for example accounting.
To find out more about how to become an apprentice or how to recruit an apprentice into your business, please contact York Apprenticeships Team:
Tel: 01904 770368
"I work at SBL (Soft Box Limited) and currently work within the sales support team. I chose this role as it means I will be able to get experience whilst learning and will open the doors to many more opportunities.
I enjoy coming to College as it helps me learn about how businesses in general work and gets me to find out about the company I work for, and everyone is really friendly and supportive
In the future I’d like to develop my skills further within my role and progress to a more IT based role within the company."