TQUK Level 2 Certificate in Principles in Team Leading
This qualification will provide you with the knowledge and understanding required to successfully lead a team. You will develop knowledge around the principles of team leading and the general workings of a business as well as how important it is for a team leader to be able to successfully communicate with a range of stakeholders.
During this course you will develop an understanding of the principles of team leading and what leadership best practices you can encompass to enhance your team’s performance and motivate team members to achieve their potential. You’ll learn how to manage conflict within a team, how to be a positive role model and best mentor colleagues and how to cope with dissatisfied customers.
Free to study.*
There are no specific entry requirements, however, learners should have a minimum of Level 1 in literacy and numeracy or equivalent.
- Principles of Team Leading
Within this introductory unit, you will gain an understanding of various leadership styles. You will develop knowledge of team dynamics and the techniques that are essential to effectively manage a team’s workload.
- Understand Business
Here you will increase your understanding of different organisational structures and the business environment. You will develop your knowledge of the principles of business planning and finance within an organisation, as well as business reporting, management responsibilities and accountabilities within and organisation.
- Understand How to Communicate Work-related Information
Here you will look at the principles and techniques behind work-related communication through both verbal and written forms. You will develop knowledge of a range of documents required for different types of meetings in a business environment.
- Understand How to Manage Performance and Conflict in the Workplace
Within this unit you will develop your knowledge of team performance management through bench-marking, discovering how to manage under-performance within a team and conflict in the workplace.
- Principles of Equality and Diversity in the Workplace
In this unit you will develop an understanding of the standards and expectations of equality and diversity in the workplace, including the potential consequences of failing to comply with the relevant legislation.
- Understand How to Develop Working Relationships with Colleagues
In Unit 6 you will look in detail about the principles of effective teamwork and how to be a ‘buddy’. This unit also covers the benefits of effective team working, how to give feedback constructively and the techniques that may be used to resolve team conflict.
- Understand Health and Safety Procedures in the Workplace
Within this unit you will look at the main health and safety responsibilities and laws affecting the workplace. You will look at employers’ and employees’ responsibilities in relation to health and safety, as well as the support that is available for employees.
- Understand How to Develop and Deliver a Presentation
In the final unit, you will look at the development and delivery of presentations. You will discover the advantages and limitations of various forms of media, look at the factors affecting contingency plans and consider different ways to evaluate presentations.
All materials are provided for you to complete the course. However, you will need access to a PC/laptop and suitable Wi-Fi to access teaching and learning.
Course length & timescale
Length of programme: 12 weeks
Total qualification time: 190 hours
Please note these are average and estimated figures and may not be a true representative for all individuals.
*Most students over the age of 19 will be able to study these courses for free, however, please contact us if you’re aged 19-23 and do not yet have a full Level 2 qualification (five GCSEs grade 9-4/A*-C, NVQ Level 2 or higher) as additional eligibility criteria may apply.
If you need help or support with any of our online distance learning courses please call us on 01904 770827 to speak to one of our Online Learning Coordinators.
TQUK Level 2 Certificate in Principles in Team Leading.