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Human Resources Support Apprenticeship Level 3

Subject Area
Business, Tourism & Professional Studies
Start Date
Study Mode
Typical duration 15 Months + End-Point Assessment
Level 3

Human Resources (HR) Professionals in this role are typically working in a medium to large organisation as part of the HR function delivering front line support to managers and employees.

Entry requirements

You must be employed in a relevant role for a minimum of 30 hours per week. As a minimum, you should have 4 GCSEs at grade 4 or above, including English and Maths.

What will I study?

This apprenticeship will give you the knowledge, skills and behaviours required to work in HR Support and will include the following:

Understand HR legislation and the HR Policy framework of the organisation and HR Policies that are relevant to their role and know where to find expert advice.

Understand the role and focus of HR within the organisation; its business plan/priorities and how these apply to your role.

Understand how to deliver excellent customer service on a range of HR queries and requirements providing solutions, advice and support primarily to managers.

How to use agreed systems and processes to deliver HR services within your organisation.

Know, understand and be able to adequately demonstrate the required HR records that form part of the service delivered, linked to specific HR scenarios, HR legislation, case law and policies.

Know and understand how to keep up to date with business changes and HR legal/policy/process changes relevant to your role.

Know how to support implementation of HR changes and projects within your business.

Method of delivery

Apprentices will typically attend York College on a day release (half day of lessons and half day of self-directed study) for the first 15 months of this apprenticeship programme. This will be followed by support and preparation for End Point Assessment (EPA). Apprentices have 3 months to complete their EPA

During their time in College, apprentices will work towards developing their knowledge, skills and behaviours, and at work will consolidate their on-programme learning with the support of their employer. An assessor will visit every 8-10 weeks to discuss and monitor progress on the apprenticeship in conjunction with the employer.

How will I be assessed?

Apprentices must pass the End-Point Assessment (EPA) in order to achieve the Apprenticeship Certificate which comprises of 2 components:

  • A Consultative Project, which contains a range of evidence demonstrating that the apprentice has met the requirements of specific Knowledge and Skills
  • A Professional Discussion, that will explore the specific skills and behaviours

Both components will need to be passed in order for the apprentice to be awarded the Apprenticeship.

Additional costs

There are no specific College programme related costs, however you will be advised of any additional costs during your application and enrolment process.

Qualifications received

HR Support Apprenticeship Level 3.

Good course combinations

This is a full-time course. It is not possible to combine this course with other Vocational, T Level or A Level programmes.

Your next steps

This qualification forms the foundation of a career within the profession, giving the base for further development through a career path within an organisation and/or through the HR Consultant/Partner Apprenticeship. You can choose to stay within core Human Resources or diversify into one of the specialist areas of Human Resources.

The successful apprentice may be eligible to apply for Associate membership of the Chartered Institute of Personnel and Development (CIPD) or any other professional body that recognises this apprenticeship within its membership criteria (membership is subject to the professional bodies own membership requirements).

To find out more about how to become an apprentice or how to recruit an apprentice into your business, please contact York Apprenticeships Team:

Tel: 01904 770368

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