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Human Resources Support Apprenticeship Level 3

Subject Area
Business & Professional Studies
Start Date
Study Mode
18 Months + End-Point Assessment
Level 3

Human Resources (HR) Professionals in this role are typically working in a medium to large organisation as part of the HR function delivering front line support to managers and employees.

Entry requirements

Employment in a relevant environment for a minimum of 30 hours per week. Candidates will usually have 5 GCSEs at grade 4 or above, including English and Maths.

Employers may set their own specific entry requirements in addition to York College.

What will I study?

Work is likely to include handling day to day queries and providing HR advice, working on a range of HR processes, from transactional to relatively complex, from recruitment through to retirement; using HR systems to keep records; providing relevant HR information to the business; and working with the business on HR changes.

This apprenticeship will cover the following:

Knowledge: Business understanding; HR Legislation and Policy; HR Function & HR Systems and Processes

Skills: Service Delivery; Problem solving; Communication & interpersonal; Teamwork; Process improvement; Managing HR Information; Personal Development

Behaviours: Honesty & Integrity; Flexibility & resilience

Typical roles will include taking ownership for providing advice to managers on a wide range of HR issues using company policy and current law, giving guidance that is compliant and highlighting where errors could expose the organisation to employment tribunals or legal risk.

Method of delivery

Delivery will be in partnership with employers and will adopt a blended learning approach combining online learning and face-to-face lessons. Online lessons can be accessed at any time using a mobile, tablet or desktop. Apprentices receive training and mentoring in the workplace and knowledge, skills and behaviour development at York College through a combination of classroom-based lessons, group exercises and discussions. Apprentices attend College one day per month and will study online materials during allotted time at work.

How will I be assessed?

Apprentices must pass the End-Point Assessment (EPA) in order to achieve the Apprenticeship Certificate which comprises of 2 components:

  • A Consultative Project, which contains a range of evidence demonstrating that the apprentice has met the requirements of specific Knowledge and Skills
  • A Professional Discussion, that will explore the specific skills and behaviours

Both components will need to be passed in order for the apprentice to be awarded the Apprenticeship.

Additional costs

There are no specific College programme related costs, however you will be advised of any additional costs during your application and enrolment process.

Qualifications received

HR Support Apprenticeship Level 3. NCFE Diploma in Skills for Business Level 3. Human Resources. Functional Skills at Level 2 or equivalent (if applicable).

Good course combinations

This is a full-time course. It is not possible to combine this course with other Vocational, T Level or A Level programmes.

Your next steps

This qualification forms the foundation of a career within the profession, giving the base for further development through a career path within an organisation and/or through the HR Consultant/Partner Apprenticeship. You can choose to stay within core Human Resources or diversify into one of the specialist areas of Human Resources.

The successful apprentice may be eligible to apply for Associate membership of the Chartered Institute of Personnel and Development (CIPD) or any other professional body that recognises this apprenticeship within its membership criteria (membership is subject to the professional bodies own membership requirements).

To find out more about how to become an apprentice or how to recruit an apprentice into your business, please contact York Business Partnership Team:

Tel: 01904 770368

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