Course Profile
Business correspondence, on-line information and emails projects a company’s professionalism and helps gain both external and internal customer confidence in both your product and service. Getting the right, well written and timely message across with appropriate pitch, tone and language is an industry essential tool.
Commercial English provides easy understanding in all the key areas along with a helpful tool-kit to support grammar and punctuation plus tips and techniques for producing concise writing in plain English. Additionally key phrases, vocabulary and spelling (words not picked up spell check) are all included in this short comprehensive guide on improving written skills and confidence in a professional capacity.
Who is it for?
This course is for anyone, at any level, who communicates on behalf of a business or company.
What will I learn?
Writing: Styles and formats
Reports, statements, letters, emails (formats and rules for formal and informal writing)
Upskilling and using appropriate vocabulary and language
Applying correct pitch and tone according to purpose and audience
Proof reading and editing
Emails and letters
Techniques in avoiding pitfalls and prioritising
Writing appropriate, and timely, responses
Spelling, punctuation and grammar
Develop confidence applying correct grammar in writing
Understand and use a range of punctuation to support meaning in correspondence
Techniques to avoid spelling errors, especially around company/organisation key words and phrases
Course and Pre-course Format
There will be a mix of presentations, discussions, enjoyable exercises and opportunities for skills practice during the session.
Programme Delivery and Costs
This course is delivered over 1 day – 9.30am to 4.30pm
Individual cost: £99.00
Next Course Dates
09-10/11/2020
18/05/2021
Further Information and Booking
If you're interested in this course then please contact us on:
Business Development Unit, York College, Sim Balk Lane, York, YO23 2BB
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Tel: 01904 770368 Option 1
