Who is it for?
First line managers, middle and senior managers, team leaders, small business owners, any operational or administrative staff responsible for the performance of others.
What will they learn?
Legislation relating to employment its main features and how to find out more about it.
The recruitment process and importance of induction, the employment contract, and staff handbook.
The nature of the performance management cycle and motivation.
Managing absence (the Bradford Factor).
Dealing with disciplinaries and grievances.
Ensuring compliance with legislation by monitoring colleague behaviour.
The importance of keeping records.
Sources of advice and guidance.
Awareness of the potential consequences of inappropriate supervisory behaviour.
Programme Delivery and Costs
This course is delivered over 1 day – 9.30am to 4.30pm.
Individual cost: £99.00 per delegate
10th July 2019
15th November 2019
11th May 2020
Further Information and Booking
If you're interested in this course then please contact us on:
Business Development Unit,
Sim Balk Lane,
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