Learning Method
Online.
Entry Requirements
There are no specific entry requirements however learners should have a minimum of level one in literacy and numeracy or equivalent.
Course length
12 weeks
Guided learning hours: 155
Please note these are average and estimated figures and may not be a true representative for all individuals.
Qualification Level
TQUK Level 2 Certificate
Units
7 units in total
Unit 1
Principles of providing administrative services
Understand the organisation and administration of meetings
Understand the organisation of travel and accommodation
Understand how to manage diary systems
Understand how to use office equipment
Understand the use of mail services in a business context
Understand customer service in a business environment
Unit 2
Principles of business document production and information management
Understand how to prepare business documents
Understand the distribution of business documents
Understand how information is managed in business organisations
Understand the essential requirements of business documents
Unit 3
Principles of communication in a business environment
Understand the requirements of written and verbal business communication
Unit 4
Understand employer organisations
Understand organisational structures
Understand the organisational environment
Unit 5
Principles of developing working relationships with colleagues
Understand the principles of effective team working
Understand how to buddy a colleague
Unit 6
Principles of business administrative tasks
Understand how to deal with mail
Understand reception services
Understand the management of diary systems
Understand event organisation
Understand finance for administrators
Unit 7
Understand how to prepare text
Understand how to create text from notes
Understand the preparation of text from recorded notes
How to Apply
If you wish to study this course simply visit the How to Enrol webpage and select BDU incl. Distance Learning from the first drop down menu and then choose your desired course from the second drop down.
Contact Us
If you would like to enrol, you can do so via our Enrol Now page.
If you have any further questions about York College please email info@yorkcollege.ac.uk or call (01904) 770770.
Whilst every effort has been made to ensure the accuracy of the information contained in this webpage, the content is subject to change where necessary.