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Short courses

Performance Management - Campus@Northallerton

Subject Area
Business & Professional Short Courses
Start Date
August 2022
Study Mode
Full cost
Duration
1 Day
Fee
Individual cost: £110. Includes course notes and tuition.
Location
Campus@Northallerton

This course is suitable for anyone from supervisor level upwards who is responsible for the performance and behaviour of another colleague.

Managing performance is more than just appraisals. It’s an ongoing process of building effective relationships with the people you manage, supporting and developing them and helping them to achieve their own and the organisations goals.

Effective performance management is a daily activity and an intrinsic part of the manager’s toolkit. It gives your reports clarity and direction, helps them to fully engage with the organisation and gives you the opportunity to tackle issues before they become problems.

The course is delivered over one day, from 9.30am - 4.30pm.

Topics covered will include:

  • What is Performance Management?
  • Introduction to theories of motivation in relation to managing performance
  • Using organisational values and competency frameworks for performance management.
  • Building effective relationships
  • The performance management and appraisal cycle
  • SMART target setting
  • Goal setting using the GROW model
  • Identifying and addressing development needs
  • Monitoring performance
  • Identifying and addressing underperformance
  • Constructive feedback skills
  • Dealing with difficult conversations

There will be a mix of presentations, discussions, exercises and opportunities for skills practice during the session.

Dates & booking information

Date: 2nd August 2022
Time:
9:30am - 4:30pm
Duration: 1 Day course
Fee:
£110 per person

This course will be delivered from our Northallerton campus:

Campus@Northallerton
Treadmills
Northallerton
DL6 1NW


If you're interested in this course, please contact us:

Business Partnerships, York College, Sim Balk Lane, York, YO23 2BB
Email: businesspartnerships@yorkcollege.ac.uk
Tel: 01904 770368 option 1

If you do not see the short course or delivery location that suits your needs please get in touch with the Business Partnerships Team.

Business Partnerships, York College, Sim Balk Lane, York, YO23 2BB
Email: businesspartnerships@yorkcollege.ac.uk
Tel: 01904 770368 option 1

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