Your browser is unsupported and may have security vulnerabilities! Upgrade to a newer browser to experience this site in all it's glory.
Skip to main content

Hospitality Services Diploma Level 2

Subject Area
Hospitality, Travel & Tourism
Start Date
September 2021
Study Mode
1 year
Level 2

This qualification is aimed at students who want to work in a wide range of hospitality and catering businesses covering a range of duties in their role which may combine food preparation, food service and non-food duties, such as front of house or accommodation functions.

This qualification will provide the knowledge and practical skills to work within the hospitality sector front facing roles (bar person, food service, team member) or professional cookery roles. It covers a range of essential skills that will enable the student to gain confidence in delivering a high level of service and product to all customers in a range of environments.

Entry requirements

3 or 4 GCSE subjects at grade 3 ideally including English and Maths.

What will I study?

Units include:

  • Customer Service in Hospitality
  • Food Safety in Catering
  • Health and Safety in Catering and Hospitality
  • Team Working in Hospitality

Plus a range of optional units covering:

  • Food and Beverage Service Skills
  • Providing Reception Service Skills
  • Food Preparation and Cooking Skills
  • Providing Housekeeping Services Skills
  • Handling Payments and Maintaining Payment Points

Method of delivery

Attendance is full-time. Your studies will be across three to four full days per week in College. These will be mainly workshop (kitchen or restaurant) based but you will also experience formal classroom learning.

Part of your development will involve working within our commercial restaurant and interacting with both internal and external customers. Your attendance in College may involve evening sessions within the commercial restaurant environment.

All of your sessions will be college based with 20% in the classroom and 80% undertaking practical activities in our RWE (realistic working environment). Our methods of delivery will include student focused learning and formal teaching sessions, accompanied by workshops, tutorials, some independent studies, problem solving and work-based learning.

How will I be assessed?

Competence based assessment through a portfolio of evidence and underpinning knowledge questions.

Good course combinations

This is a full-time course. It is not possible to combine this course with other Vocational, Apprenticeships or A Level programmes.

Your next steps

You could progress onto Level 3 courses including Professional Cookery or Food & Beverage Service. Potential job occupations include Catering/Restaurant Member, Bartender, Receptionist and Housekeeper.

Floris Hospitality Services Diploma Level 2

“I chose this course because I would like to go into Hospitality Management in the future. This course gives me experience in all of the areas of hospitality, providing me the best options when I leave.”

Hospitality Services Diploma Level 2
Other similar courses
These other courses may be more suited to your interests or needs
Hospitality, Travel & Tourism department
Travel & Tourism Introductory/Extended Diploma Level 3
Travel & Tourism Extended Certificate Level 2
Professional Pâtisserie & Confectionery Diploma Level 3
Professional Cookery Diploma Level 3
Food & Beverage Supervision Programme Level 3
Professional Pâtisserie & Confectionery Certificate Level 2
Professional Cookery Diploma Level 2
Introduction to the Hospitality Industry Foundation Learning Level 1
How can we help?
I am a
Interested in
Show me