In the event of an emergency your first call should always be to the emergency services (999). If you need to speak to the Police but it is not an emergency, you can call 101.
Once you have contacted the emergency services and you are sure that help is on the way, you should then inform the College as soon as possible. For non-emergencies, but at times when you feel you cannot deal with a situation on your own or with your homestay provider, you should contact the College or your programme coordinator. You can do this in the following ways:
Monday to Friday between 09:00 and 17:00
Call the International Office on +44 1904 770425. If you receive no response, call the main College Reception on +44 1904 770200.
24 Hour Contact Number (available at all other times)
Call the following number during the evening, at night and at the weekend: +44 1757 244473.
External Programme Coordinators
Many College students are on programmes which are supported by partner organisations. These programmes are listed below, along with the relevant contact numbers. Generally, you should inform these coordinators first, rather than the College. However, we will of course assist you if you choose to contact us:
- Heltberg Programme: +44 7551 707672
- Barnes Educational Services: +44 7854 973546 / +44 7748 113782
Collectively, we have a duty of care to ensure that you are looked after and comfortable during your time in the UK. However, we do rely on you to tell us if there is a problem.