Entry requirements

Please see our Entry Requirements page for general entry requirement guidance.

Duration

One year.

What will I study?

This qualification will provide the knowledge and practical skills to work front of house. The qualification covers a range of essential skills that will enable the student to gain confidence in delivering a high level of service to all customers in a range of environments.

Units include:

• Customer Service in Hospitality
• Food Safety in Catering
• Health and Safety in Catering and Hospitality
• Team Working in Hospitality

Plus a range of optional units covering:

• Food and Beverage Service Skills
• Providing Reception Service Skills
• Food Preparation and Cooking Skills
• Providing Housekeeping Services Skills
• Handling Payments and Maintaining Payment Points

How will I be assessed?

Competence based assessment through a portfolio of evidence and underpinning knowledge questions.

What could it lead to?

Students could progress onto Level 3 courses including Professional Cookery or Food and Beverage Service. Potential job occupations include Catering/Restaurant member, Bar Tender, Receptionist and Housekeeper.

Need some help?

If you have any further questions about this course, or would like us to help you with your application, please contact the Schools Liaison team on 01904 770239 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Whilst every effort has been made to ensure the accuracy of the information contained in this webpage, the content is subject to change where necessary.