Award Crest
York College

Entry requirements

For general entry requirement guidance please follow this link.

More detailed entry requirement information will be available in due course.

This qualification is ideal for students who want to develop an understanding of the essential skills required to work successfully in a business environment, and gives them an understanding of business culture and responsibilities. This qualification also allows students to develop the skills required to solve problems, communicate and work effectively with others, and gives them the opportunity to learn how to manage and improve their own performance in a business environment.


One year.

What will I study?

To be awarded the NCFE Level 3 Diploma in Skills for Business in Sales and Marketing, students are required to successfully complete 6 units from Group A and 4 units from Group B.

Group A

Unit 01 Business Culture and Responsibilities (10 credits)
Unit 02 Deliver Customer Service in a Business Environment (10 credits)
Unit 03 Produce Documents in a Business Environment (10 credits)
Unit 04 Solve Problems in a Business Environment (10 credits)
Unit 05 Work with Others in a Business Environment (10 credits)
Unit 06 Communicate in a Business Environment (10 credits)
Unit 07 Contribute to Running a Project (10 credits)
Unit 08 Innovation in a Business Environment (10 credits)
Unit 09 Manage and Improve Own Performance in a Business Environment (10 credits)
Unit 10 Respond to Change in a Business Environment (10 credits)

Group B

Unit 11 Creative Product Promotion (10 credits)
Unit 12 Market Research in Business (10 credits)
Unit 13 Relationship Marketing (10 credits)
Unit 14 Internet Marketing in Business (10 credits)
Unit 15 Understanding the Relationship between Sales and Marketing (3 credits)
Unit 16 Conferences and Events (10 credits)

How will I be assessed?

Internal assessment whereby each candidate is required to create a portfolio of evidence which demonstrates achievement of 100% of the learning outcomes and assessment criteria associated with each unit. On completion of each unit candidates must declare that the work produced is their own. The Assessor must countersign this. The main pieces of evidence for the portfolio could include (in no particular order):

  • Candidate's proof of work
  • Assessor observation – completed observational checklists and related action plans
  • Witness testimony
  • Worksheets
  • Assignments/projects/reports
  • Record of professional discussion
  • Record of oral and written questioning
  • Candidate and peer reports
  • Recognition of Prior Learning (RPL)

What could it lead to?

Students who achieve this qualification could progress to:

NCFE Levels 3 and 4 Diplomas in Business Administration
NCFE Levels 3 and 4 Diplomas in Customer Service
NCFE Levels 3 and 4 Diplomas in Management
Foundation Degree in a business-related discipline

Need some help?

If you have any further questions about this course, or would like us to help you with your application, please contact the Schools Liaison team on 01904 770239 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Whilst every effort has been made to ensure the accuracy of the information contained in this webpage, the content is subject to change where necessary.

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