While you are at York College YOU are important to us. From the moment you first think about joining us at the college to the day you get your qualification, you will find people in Student Services to help you.
Whether you are a student, member of staff or visitor to the college you can access Student Services via the InfoZone which is situated behind Reception near the main entrance. We offer impartial lnformation, Advice and Guidance on a full range of services, including (but not limited to):
Course Information and Enrolment
Travel and Transport
Welfare and Funding
Confidential appointments with specialist advisors are also available and can be arranged by telephone or in person at the InfoZone.
Monday - Thursday 8.30am - 5.00pm
Friday 8.30am - 4.30pm
Sim Balk Lane
Tel: 01904 770400
Fax: 01904 770499
Information can be available in large print, Braille and audio. Please contact the InfoZone team for assistance.
York College is accredited to the matrix standard for information advice and guidance, and we welcome feedback and suggestions from all users of our services. Your comments help us to ensure we are doing everything possible to improve our services and meet your needs in the most effective manner. If you have any comments or suggestions you can email or write to us via the above contact details.
If you would like a response, please ensure you include your name and address.
If there is anything you are unhappy about you may wish to make a complaint.
Complaints forms are available from the InfoZone.