Exam Frequently Asked Questions
What awarding organisations does York College use for subjects?
Please find the linked PDF which details what awarding organisations we use for A Level subjects.
I want to book a holiday - when are the exam dates?
A Level exams usually begin in the second week of May and end in the last week of June. Full exam dates are published by the awarding organisations. Please find their 2018 calendars below:
When is my exam timetable published?
For November exams, timetables are published in mid-October.
For Summer exams, timetables are published in April.
On-demand and vocational exam information will be given to you by your tutor.
What time do exams start?
For A Level and GCSE exams; morning exams start at 9:15 and afternoon exams start at 13:30.
On-demand exams or vocational exams may have different start times – consult your tutor.
An exam on my timetable isn’t correct or I am missing an exam – what do I do?
You must contact the Exams Office immediately.
I’m entitled to access arrangements but they’re not on my timetable?
You must contact the Exams Office immediately.
How do I find out what room I will be in for my exam?
Most exam locations are published on your exam timetable. Where there is no location specified, check the Atrium on the day of your exam for exam room locations.
Can exam rooms change?
In exceptional circumstances exam rooms can change. You should always check the Atrium on the day of your exam to confirm the location of your exam.
I have an exam clash – can I revise in the isolation room?
Yes, you will be permitted to revise for your upcoming exam while in isolation, but you will not be permitted to use any electronic devices.
I have an exam clash – will York College buy me lunch while I’m in the isolation room?
No, you should bring your own packed lunch and a drink, and you will be permitted to have these over lunch while you are under supervision.
Where will my personal belongings be stored during the exam?
We recommend storing any personal belongings not permitted in the exam (phone, rucksack, books) in your student locker or at home.
Otherwise personal belongings will be stored away from the exam and you will not be able to access them. Personal belongings are stored at your own risk.
I’ve had an unexpected injury before my exam that might affect my performance – what can I do?
You should contact the Learning Support Office immediately. See the Access exams arrangements and special considerations section for more information.
What happens if I’m late for my exam?
You must contact the Exams Office if you believe you will be late for the exam. Students who arrive 30 minutes after the exam has started may be able to sit the exam – but the awarding organisation might not accept your exam paper. Students who arrive after their exam has finished will not be permitted to sit the exam.
What happens if I can’t attend my exam?
You should contact the Exams Office if you are unable to attend the exam. If you have experienced an unavoidable exceptional circumstance beyond your control that has caused you to miss your exam, we may be able to apply for special consideration, but you must provide evidence.
If I’m absent for an exam can I re-sit it?
A Level and GCSE exam dates are not changeable; you cannot sit them at a later date. You may have the opportunity to re-sit the papers at the next re-sit opportunity, but you should contact your tutor to see if this is possible.
For on-demand and vocational exams, you should contact your tutor to see if you can re-sit an exam you have missed.
When should I arrive for my exam?
Endeavour to arrive a minimum of 15 minutes before the scheduled start time of your exam.
What should I bring to my exam?
You must bring a black pen, pencils, any mathematical instruments and calculators, and any other equipment required for the exam. You can bring a wristwatch, but this must be placed on your desk in view of the invigilator. Highlighters are permitted, but you must only write answers in black pen.
Pencil cases must be transparent and water bottles must be transparent with no labels.
If you require medication during your exam, speak to the Exams Office or invigilator beforehand.
What can’t I bring into my exam?
You cannot bring any electronic devices into the exam room. You cannot bring coats, scarves, or hats into the exam room, without prior arrangement with the Exams Office. You cannot bring food into the exam room, without prior arrangement with the Exams Office. You cannot bring dictionaries into the exam room – if you are entitled to a dictionary this will be provided by the Exams Office.
Students found to have brought prohibited items into the exam room are liable for disqualification.
Do I need to bring ID to my exam?
You must bring photographic ID to your exam, such as your York College ID Card. Students without photographic ID, whose identity cannot be confirmed, will not be permitted to sit the exam.
I am entitled to a coloured overlay – can York College provide one?
York College does not provide coloured overlays for exams – you must provide your own. We cannot give you one if you forget yours.
I am entitled to supervised rest breaks – can I leave the exam room?
No, you must not leave the exam room if you are entitled to supervised rest breaks. Rest breaks are supervised at your exam desk, and you will not have access to your question paper or answer booklet. If you require a toilet break you will be escorted to the nearest restroom by an invigilator.
I need a toilet break during an exam – will I get the extra time back?
No, you will not get any extra time for going to the toilet during an exam.
Can I leave the exam before the end time?
No, you must stay for the whole duration of the exam even if you have finished. If you attempt to leave the exam room before the end of the exam, your exam will be voided.
I’ve finished my exam but I think I filled in the front of my exam paper wrong – what do I do?
You must check the front of your exam paper to ensure everything has been completed. Candidate number, paper code and where applicable sign your name, the invigilators will not be able to complete any missing information. All answer booklets are checked by staff before being sent off to the awarding organisations for marking, but if you have any concerns please come to the Exams Office.
When do I get my results?
A Level and GCSE results are only released by the awarding organisations on results day. Check the Exam Results section for more information. On-demand and vocational results are usually given to you by your tutor.
Can someone else collect my exam results?
Yes, but there are requirements they must follow. Check the Exam Results section for more information
Can I come in late on results day to collect my results?
Exam results are posted out at 3pm on results day. You can still come to the Exams Office until this time to collect your results.
I’ve lost my results slip - can I get a new one?
Yes, please contact the Exams Office.
What do I do if I’m not happy with my results?
Check the Post Results Service section for more information.
When do I get my certificates?
Certificates are posted out as soon as possible when they arrive in the Exams Office.
Why have I not received my certificates but my friends have received theirs?
Sometimes certificates arrive in the Exams Office out of order, and your friends may receive certificates before you do.
I think my certificate is wrong – what do I do?
Contact the Exams Office immediately.
I think my certificates were sent to the wrong address – what do I do?
Contact the Exams Office, as hopefully the certificate has been returned to us. You will have to collect the certificate in person, and we will also ask you to update your address.
I have moved overseas – can my certificates be sent abroad?
Yes, we can send certificates abroad. Make sure you update your address with us so that we don’t send correspondence to your old UK address.
I’ve lost my certificates – what do I do?
You will have to contact the awarding organisation directly to request and pay for replacement certificates. We can assist you if you require your candidate or registration number.
How long do you keep undelivered certificates for?
We store undelivered certificates for twelve months in the Exams Office before destroying them, in line with the Data Protection Act.
Do you have a copy of my certificates?
No, we do not keep copies of certificates. You will need to contact the awarding organisations directly for replacements.
I studied at York College in the past – do you still have information on my enrolments and results?
We only hold student information for seven years, in line with the Data Protection Act. If you studied here longer than seven years ago we will not have any information.
My employer/university requires proof of my results but I haven’t received my certificate yet – what can I do?
We may be able to help you, please contact the Exams Office.
What is York College’s Centre Number?
Our Centre Number is 48357.
I have a question that hasn’t been answered here – who can I contact?
Contact the Exams Office, or see the Staff Contacts page for details of other York College contacts.