Award Crest
York College

Updated 8th February 2018

York Mind will be delivering a Sunday Coffee Club from Sunday 11th February 2018. Based centrally in York, at 30 Clarence Street, York YO31 7EW, the coffee club will provide a relaxed environment for people to come together and chat and socialise. The club will run each Sunday between 2-5pm. Light refreshments will be available at a charge.
Please note:**This is not a crisis service and will operate as a drop in space for clients with mental health and wellbeing needs. Clients will be directed to access appropriate support if required and The Haven will operate after the club ends.

 The Haven 30 Clarence Street - A warm and welcoming space to access support and relieve emotional distress .

Runaway Helpline ( - For those young people who are thinking about running away, the Runaway Helpline offers free, confidential, 24/7 support to young people at any stage of running away; before they go, while they’re away, and even when they’re back home.

Free advice and support  provided for employers and for apprentices who are feeling low, upset and struggling to keep up with their apprenticeship. It is confidential and run by fully trained professionals with expertise in mental health. 

  • Physical Emergency

If the situation is an emergency, for example a risk to someone's physical safety, call any member of staff and ask them to ring extension 444, which is the way to call a first aider.  The first aider will then make an assessment about whether external emergency services need to be called.

  • Worries or difficulties of any kind, at any time during the day

If you are experiencing an emotional or psychological emergency, and need to talk to someone at any time throughout the day, you can go to the HelpZone 1F096.  The HelpZone team is there to help you with any questions you may have during your time in college. If the HelpZone Team don't know the answer they will make an appointment for you with the appropriate team.  You can also email the HelpZone: This email address is being protected from spambots. You need JavaScript enabled to view it.

  • If you need to speak to someone outside working hours

The Samaritans provide a 24-hour helpline for people in distress and despair 116 123
York Samaritans are based at 89 Nunnery Lane, York -  01904 655888 (phone for details about visiting times). This map will help you find them.

HOPElineUK has a specialist helpline which helps young people (35 years and under) deal with suicidal thoughts and supports those worried about others .

SANEline  offers specialist emotional support and information to anyone affected by mental illness, including family, friends and carers.