Here you can view a list of ways you can contact the College, as well as other contact information and frequently asked questions.
In person / by phone
For general enquiries please contact the main College switchboard on 01904 770100.
For course enquiries and for any other information, advice and guidance needs please contact the InfoZone on 01904 770770.
Infozone Opening Times
Monday - Thursday 8.30am - 5.00pm
Friday 8.30am - 4.30pm
To enrol on a part-time course, or if you have made an application and have any queries, please contact the Admissions Team on 01904 770397.
Admissions Opening Times
Monday - Thursday 9.00am - 4.30pm
Friday 9.00am - 400pm
To report a student absence from College please ring the absence line on 01904 770399.
Main College Site
Sim Balk Lane
York YO23 2BB
Course Enquiries - How we can help
The InfoZone team can offer impartial advice and guidance on all full and part time courses offered by the College. We hold a range of printed and electronic course information including prospectuses and application forms that can be sent to you on request.
Frequently Asked Questions
Q. Do I need to have studied the subject that I am interested in before?
A. This depends on which level you wish to study. For basic level courses you may not require any previous study. For higher level courses such as A Levels and Foundation Degrees previous knowledge may be required. Depending on your circumstances, you may be advised to study at a lower level prior to undertaking certain courses. Some courses have certain requirements which are set out by the professional bodies and the College must adhere to these. You will be given advice and guidance when you make and enquiry or application.
Q. Do I need to have GCSE's/A Levels to study at College?
A. Not necessarily. Again this depends on the level of the course. Higher level courses will specify particular entry requirements. In some cases experience in the workplace and a commitment to learning may be taken into account. Students wanting to study at a higher level who do not have the relevant qualifications will be advised on possible entry routes, for example the Access to Higher Education course. In most cases universities will accept this qualification to gain entry to their courses. These courses can be studied full-time over one year.
Q. Am I too old to come to College?
A. There is no upper age limit for most courses and the College has a wide range of students studying across all levels of course. We usually require learners to be over the age of 16, but in some cases younger learners may be considered with the permission of their school.
Q. I don't really know what type of course I want to do, is there anyone I can discuss this with?
A. Our InfoZone team are available to offer information, advice and guidance on a wide range of courses. We can also help arrange a careers interview for you if you require more in depth advice, guidance and career planning. Telephone the InfoZone on 01904 770770 to make an appointment.
Q. Is there any financial help available towards extra costs associated with course materials?
A. Advice on funding and financial support is available from the InfoZone. Some students may be eligible to apply for help with essential course related costs such as equipment, uniform, books, travel, educational trips. Applications are normally assessed according to a set of criteria based on financial circumstances and actual need. For more information please contact the InfoZone team on 01904 770770.
Q. Can I get any help towards course fees?
A. If you are in receipt of certain benefits, then you may be entitled to a full or part concession on course fees. Students who apply to certain courses may also be eligible for a tuition fee loan to help cover the cost of course fees. We have specialist student finance advisors who will be able to advise you in greater detail with relevance to your particular circumstances. Call us on 01904 770400 to arrange an appointment.
Q. If I don't meet the course entry requirements and I don't have the specified qualifications, can I still apply for the course?
A. Most courses will consider applications from students who do not meet the specified entry requirements. Advice on access routes or a more appropriate level of study in your chosen area of interest may be suggested.
Q. Is there any help available with regard to study skills?
A. The College offers courses to meet a range of abilities, including those which support students who are returning to study after many years and who may require support with study skills.
Q. If I find that the course is not for me can I withdraw?
A. You are free to withdraw from the course at any time but you may still be liable for all or some of the course tuition fees.
Q. Can I join a class after it has already started?
A. This will depend on the percentage of attendance required for the successful completion of the course. It may be possible to start late but this would be at the discretion of the course tutor. Please contact the InfoZone for more information.